2712 Design Ltd Reviews and Complaints

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2712 Design Ltd Reviews

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  • Poor Quality and Service. Premium Prices.

    After getting a $5 Groupon for a self-inking stamp, I ordered one to use on wedding invitations on February 11, 2018. I let the stated 10-14 day shipment time expire before writing an inquiry about the status. They pointed out that a "high volume of orders may slightly delay production time." After 22 business days, I inquired again. It took a full week for them to even answer my email, still without a shipping estimate. By the time, the invitations had been sent, and the need for the stamp passed. So, the following day, March 14th, I sent a cancellation of my order. What a... More...
    KristynRose's Picture   KristynRose    1 Comments   Comments
  • I have ordered products from China that have taken less time

    I ordered stamps for my sisters wedding as one of her gifts 21/2-3wks in advance thinking that would be enough time. It has been a month and I still haven't received them - so much for making their life easier with all of their thank you cards. I am very disappointed in the amount of time it took for the agent to respond with ALL and the correct information and there was little to no empathy for the situation. It left them on July 7th and it has been sitting in Michigan for 3 days- obviously if you ever need to order anything from them just plan on it taking a couple of months.... More...
    Michelle2015's Picture   Michelle2015    0 Comments   Comments
  • 2712 Designs failed to send me my product as ordered

    I ordered a self-inking RETURN ADDRESS label from 2712 Designs online. It arrived to my address without my city, state and zip code on the rubber stamp. When I tried to contact them, I was told that the matter has been resolved because they said I could receive a discount on a "reorder." I do not feel like the matter has been resolved. I am not happy that I was sent a return address label that did not contain the last line. A RETURN ADDRESS label is useless if it isn't complete. They knew what my address was however make the label incomplete. Their service is very... More...
    (Holiday shopping reviews)
    marybennett's Picture   marybennett    1 Comments   Comments

2712 Design Ltd Reviews By Product

2712 Design Ltd Comments

UpsetAt2712 says: (3 years ago)
I have bought a voucher from Groupon. I went onto 2712's website the next day and purchased an embosser. It's been a month and I have not received any updates on my order. I have contacted customer support (which takes 2 days to get a response from a real human mind you they don't have a company phone number to contact them with; more on this later). Someone named Stephanie responded saying they are working on my embosser, and for me to give them another week. So, a week later I tried to check on my order status and the website doesn't work anymore. I can't even do anything with out a pop up telling me to sign up for their newsletter pops up. Oh and by the way when I click on their Newsletter page, it says this webpage hasn't been subscribed yet. SO SKETCH. So today I spent some time hunting down their phone number.. which is (888) 436-8117. And I am not even shocked that no one answered the phone. There was just a voicemail asking me to leave my phone number and email. I did and I highly doubt I'll get a response.
So I ultimately contacted Groupon because of my concerns on the integrity of this company. I asked if this company is a scam and the representative said "they haven't received enough reviews to suspect anything". I think everyone who haven't gotten a response to raise concerns from the voucher website they've bought it from. Maybe then it'll prevent others from falling into the trap. I would not recommend this company to my family or friends.
I am actually pretty disappointed in Groupon if they sponser a company like this. From now on I will buy from a legit business. I've always been a believer of small businesses but unfortanately I lose faith if they have bad intentions of being legitamate.

marybennett says: (5 years ago)
I ordered a self inking return address label from 2712 on line. It arrived to my address without my city, state and zip code on my rubber label stamp. They knew what my city, state and zip code was because it was listed on my order form. However they still failed to include the last line on my "return address" label. They said the matter has been resolved. It has not! They don't even have a customer service phone number you can call to work things out.

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